Bridgeland Planned Outages

Dear Harris County MUD #419 Resident,

On behalf of the Board of Directors of Harris County MUD #419, we are reaching out in advance to make you aware there will be a scheduled water outage due to installation of a new generator at Water Plant #2 on Saturday, May 8, 2021. It is required that all power to the Plant be shut off while work is performed thereby interrupting our ability to provide water. The water will be off approximately 6 hours with service being restored as soon as possible.

An additional planned outage will take place on Saturday, May 15, 2021 as the Water Plant will be transferred from a temporary to permanent power source. The water will be off approximately 6 hours with service being restored as soon as possible.

The sections of HC419 that will be affected by this outage include:

  • Bedias Creek
  • Cibolo Creek
  • Barton Creek
  • Cedar Creek

Please reach out to Inframark’s Customer Service at (281) 579-4500, should you have any questions or concerns.

Drainage and Erosion Repair Project

Dear District Resident,

Harris County Municipal Utility District No. 419 (“MUD 419”) will soon undertake a drainage and erosion repair project within Lakeland Village along the south side of House Hahl Trail east of Shorelands Road.

A steep, sloped ditch currently runs along the south side of House Hahl Trail east of Shorelands Road. This ditch drains the trail and adjacent properties. The ditch has eroded over time and now holds water, creating numerous issues for residents. The repair project will replace the existing ditch with an underground storm sewer line with surface mounted inlets every 100 feet. An overflow swale will also be constructed to intercept and divert water to the lake system during extreme rain events.

Project construction currently scheduled to commence in mid-January 2021. The repair project will begin with the removal of trees within the existing ditch and side slope. Resident fences will not be removed or relocated. After clearing, the underground storm sewer pipe and inlets will be installed. The contractor will then fill the ditch and shape the overflow swale. Finally, the project area will be graded and stabilized with hydromulch. Active construction lasting approximately 30 days, depending on weather conditions.

Please feel free to contact the District’s Board of Directors if you have any questions regarding this important project.

Automated Meter Reading (AMR) Water Meter

Dear Customer,

Harris County MUD No. 419 has approved the replacement of your existing water meter with an Automated Meter Reading (AMR) water meter.  The AMR system provides residents the tools to see their daily water usage and set up parameters for alerts. Leaks can be noticed early on, as opposed to waiting for a bill reflecting abnormally high usage.

Inframark will replacing existing water meters with AMR water meters beginning late this month. The project will take place over the next two years and is projected to be complete by March 2022. We thank you for your patience and hope you enjoy the benefits of the new AMR water meter.

Below are instructions on how to access your AMR water meter information:

  1. Visit https://eyeonwater.com/signup on your computer using a supported web browser.
  2. Enter your mailing address zip code: 77433
  3. Enter your account number: 60419-4190XXXXXX (please enter using this format)
  4. Enter your email address.
  5. Create and confirm a password.
  6. You will get a confirmation email from BEACON. You must verify your email address by clicking on this link. Once you do, you can sign in using your email and password.

If you have two account numbers with Harris County MUD No. 419 and would like to have one login for both accounts.  Please follow instructions 1 to 6 referenced above for one of the accounts.  Once completed, please contact Mackenzie Osborne by email at mackenzie.osborne@inframark.com or by phone at 349-420-5061 to link the additional account.

Please forward any questions or concerns to Mackenzie Osborne at mackenzie.osborne@inframark.com.

Sincerely,

Harris County MUD No. 419 Board of Directors


Phone App Instructions:

  1. Go to the App Store on your Android or iPhone and search for “eye on water”.
  2. Download the free App to your iPhone or Android Phone.
  3. Open the App.
  4. Tap on the Register button.
  5. Tap on “Enter your account information Manually”.
  6. Enter your Zip Code.
  7. Select your water provider.
  8. Enter your Account ID.
  9. Tap on the Next button.
  10. Enter a valid e-mail address.
  11. Create and confirm a password.
  12. Verify that you have read the Terms of Service.
  13. Tap on the Next button.
  14. An email will be sent to the address you provided.
  15. Click or tap on the link in the email to verify it is valid.
  16. You can now sign in to your account.